Caring For The Customer
The "caring for the customer" rating is an aggregate score for the five parameters we survey (Service of Staff, Quality of Information, Overall Experience, Safety/Organization and Overall Impression/ Value for money). There must be a minimum of 3 traveller ratings we can average before we display a rating for the tour. We also age traveller ratings and discard any that are over twelve months old.
Day Trip to Medjugorje from Dubrovnik
has an average customer care rating of
4.67
(out of a possible 5). The scores for each parameter are:
- Service of Staff................................................................................... 5.00
- Quality of Information ...................................................................... 5.00
- Overall Experience .......................................................................... 4.67
- Safety/Organization ......................................................................... 4.67
- Overall Impression/ Value.............................................................. 4.00
Traveller Feedback
Mr Antonio G.
- United States
on 05 Mar 2012 There was one mistake in by billing for the private tour guide. The tour operator checked our e-mail coorespondence and corrected the 20 Euro mistake immediately.
We were also very surprised that our tour was a "private" tour for just the two of us. Maybe this was because it is "off season", and this will not always be the case during the busy season.
Mr Vincent S.
- Canada
on 24 Oct 2011 Should have departed Dubrovnik earlier to arrive in good time for 10am English Mass. Driver's English was hard to understand
Mr John M.
- United Kingdom
on 02 Sep 2011 Your staff when I was booking on line were very helpful
and tolerant of the many e-mails I sent to ensure that my
queries were answered .
- United States
on 05 Mar 2012 There was one mistake in by billing for the private tour guide. The tour operator checked our e-mail coorespondence and corrected the 20 Euro mistake immediately.
We were also very surprised that our tour was a "private" tour for just the two of us. Maybe this was because it is "off season", and this will not always be the case during the busy season.
Mr Vincent S.
- Canada
on 24 Oct 2011 Should have departed Dubrovnik earlier to arrive in good time for 10am English Mass. Driver's English was hard to understand
Mr John M.
- United Kingdom
on 02 Sep 2011 Your staff when I was booking on line were very helpful
and tolerant of the many e-mails I sent to ensure that my
queries were answered .
| Tour | From |
| Medjugorje 8 Days Pilgrimage | EUR 450 |
| Sarajevo Day Tour | EUR 80 |
| Split Day Tour | EUR 80 |
| Dubrovnik - Private Day Tour | EUR 80 |
| DUBROVNIK-TROGIR-PLITVICE LAKES | EUR 980 |
| Herceg Ethno Village | EUR 20 |
| 7 days Bosnia and Herzegovina, tophighlights Sarajevo and Medjugorje | EUR 548 |
| PLACES OF HERITAGE | EUR 680 |
| Half Day Trip to St. Anthony's Parish | EUR 30 |
| Medjugorje Pilgrimage & Dubrovnik | EUR 498 |
| [more tours] | |





